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Frequently Asked Questions

PEEL-OFF BLACKHEAD REMOVAL MASK

Does it hurt to remove Charcoal Rescue Peel-Off Blackhead Removal Mask?

No, it doesn't hurt as long as 'hairy' areas (such as upper lip) are avoided, as hair will stick to the mask. If you have accidentally applied to a 'hairy' area of your face and it is hurting to remove, simply wash it off with warm water.

What will Charcoal Rescue Peel-Off Blackhead Removal Mask do for my skin?

Charcoal Rescue Peel-Off Blackhead Removal Mask is an innovative peel-off mask that contains activated carbon (charcoal). The charcoal attracts blackheads, dirt, oil & other impurities and then you simply peel them away. This results in a healthy, glowing complexion.

How do I use Charcoal Rescue Peel-Off Blackhead Removal Mask?

For enhanced results, press a warm facewasher to the area prior to application.

Apply a thick, even layer of the mask to clean, dry skin on your face (avoid eyebrows, eye area, hairline, lips and hairy areas of your face). The mask is best used on the nose, chin & forehead. Allow the mask to completely dry (approximately 20 minutes). Carefully peel off the mask starting at the outer edges. Remove any residue with warm water. Follow with toner and moisturiser. Use 1-2 times per week.

Always do a spot test prior to applying to a large area.

For external use only. 

What ingredients are in Charcoal Rescue Peel-Off Blackhead Removal Mask?

Water, Polyvinyl Alcohol, Glycerin, Citrus Paradisi, PEG-8, Panthenol, Fragrance, Cellulose Gum, Tetrasodium EDTA, Activated Carbon, Rosemary Extract, Avena Sativa Extract, Pot Marigold, Zinc Gluconate, Lecithin, Retinyl Palmitate, Arachidyl Propionate, Tocopheryl Acetate, Ethyl Linolenate, Xanthan Gum, Limonene, Linalool, Geraniol, Methylparaben. 

TEETH WHITENING POWDER

What will Charcoal Rescue Teeth Whitening Powder do for my teeth?

Charcoal Rescue Teeth Whitening Powder is 100% natural. Gently buff away stains and impurities from food, alcohol, coffee and smoking.

How do I use Charcoal Rescue Teeth Whitening Powder?

1. Dip the wet bristles of your soft toothbrush into the powder.

2. Gently brush teeth for 2 minutes.

3. Brush again with your regular toothpaste to remove residue.

Enjoy whiter, brighter teeth. Use as required. Do not consume.

What ingredients are in Charcoal Rescue Teeth Whitening Powder?

100% Coconut Shell Activated Charcoal.

CHARCOAL, LEMON & GREEN TEA FACE WASH

What will the Charcoal, lemon and green tea face wash do for my skin?

A gentle, effective and versatile face wash using the power of charcoal to remove dirt and impurities as well as help control oil. In addition to charcoal it also contains organic aloe vera, organic olive oil and organic coconut oil to ensure  your skin is left clean and nourished.

How do I use the Charcoal, lemon and green tea face wash?

Wet face and apply a small amount of face wash to hand.

Wet and work up into a lather. 

Gently massage onto face in a circular motion. 

Rinse with lukewarm water and pat dry. 

Follow with toner and moisturiser.

Use morning and night.

Always do a spot test prior to applying to a larger area.

For external use only.
What skin type is the Charcoal, lemon and green tea face wash best suited for?
The face wash is gentle and nourishing suiting most skin types especially combination, oily and breakout prone skin. It is suitable for sensitive skin.

What Ingredients are in the Charcoal, lemon & green tea face wash?

Water (Aqua), Cocamidopropyl Bethune (derived from coconut oil), Emulsifying Wax, Organic Citrus Sinensis (Orange) Peel Oil, Manihot Esculenta (Tapioca) Starch, Cellulose Gum, Activated Charcoal, Decyl Glucoside, Organic Aloe Barbadensis, Organic Olea Europaea (Olive Oil), Glycerin, Demythylaminoethanol (DMAE), Camellia Sinesis (Green Tea) Leaf Extract, Organic Cocos Nucifera (Coconut) Oil, Tocopherol, Sodium Hyaluronate, Camellia Sinensis (White Tea) Extract, Panthenol (Vitamin B5), Methyl Sulfynol Methane (MSM), L-Ascorbic Acid (Vitamin C), Lemon Essential Oil, Green Tea Essentail Oil.

24K GOLD & COLLAGEN EYE MASK

What will the 24K Gold & Collagen Eye Mask do for my undereye area?

Lonvitalite 24k gold & collagen eye masks are designed to decrease puffiness, brighten dark circles, hydrate the skin and plump fine lines/wrinkles.

How do I use the 24K Gold & Collagen Eye Mask?

Gently cleanse and dry your eye area. Tear open satchel and remove the eye mask tray. Place each mask under your eyes and leave for 20-30 minutes. Remove mask and gently rub the remaining serum into eye area. 

Always do a spot test prior to applying to a large area.

For external use only.

What ingredients are in the 24K Gold & Collagen Eye Mask?

Hydrolyzed Soy Protein, Deionized Water, Allantoin, Propylene Glycol, Phenoxyethanol, Red Algae Extract  Glycerine, Vitamin C, Vitamin E, Vitamin B3, Lubrajel Oil, Microprotein, DMDMH and Iodopropynyl Butyl Carbamate, L-Sodium Acid, Hyaluronic Acid, 3-Amionpropyl Phosphate Derivative, Disodium EDTA, Grapeseed Extract, Rose Essential Oil, Carbopol 940, Ethylhexylglycerin, Dimethylol Dimethyl Hydantoin, 24k Active Gold, TWEEN 20.

SHIPPING

How much does shipping cost?

Shipping is free within Australia. 

Express shipping within Australia is an additional $5.99.

International shipping is $10. Unfortunately we cannot ship to USA, Canada, Russia or Occupied Palestinian Territories.

How long does shipping take?

Orders are processed on the day they are received (Monday to Friday). Shipping is with Australia Post and tracking numbers are issued to you via email. Ensure to check your junk mail.

(excludes 24k gold & collagen eye masks unless ordered with a 'peel-off blackhead removal mask' or 'teeth whitening powder')

FURTHER QUESTIONS

How can I contact Charcoal Rescue?

Contact us at hello@charcoalrescue.com